Please Note* in observance of the Easter holiday, our office hours have changed on April 7, 2023. See holiday hours
Grid Connect can customize or produce a product based on our technology that fits your requirements.
Quickly and effectively implement your partial or complete, networking or embedded product.
Grid Connect can customize or produce a product based on our technology that fits your requirements.
Quickly and effectively implement your partial or complete, networking or embedded product.
Customer service could be substantially reformed due to advancements in the Internet of Things (IoT). Data collection, customer engagement and client solutions can all be improved through the advanced analytical capacity and network ubiquity of connected technology. Real-time improvements and software updates can be achieved with more fluidity to the greater satisfaction of the customer.
“I love working here” says Karen Gramit, “it feels like an extended family.” Karen has been the office manager here at Grid Connect for about 8 years. She handles everything from balancing the books to ordering new silverware for the lunchroom; she talks to customers, helps out with shipping and keeps the office running smoothly.
Because Grid Connect is such a tight-knit company, many of the employees of our company end up doing a myriad of jobs. Mary Miller is one of these people. As our customer service representative, she spends her day answering phone calls, handling RMAs, working in shipping with Budd Justice, and periodically working as an auditor for our ISO 9001:2008 certification.
In this fast-paced, technology-driven world we live in, the human connection is still important. The sound of a human voice is reassuring and personal. I am always a little bit frustrated by automated services. A lot of times, I am not even sure which option fits my needs.
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