Grid Connect, Inc. has a firm commitment to privacy and exercises precaution when maintaining the confidentiality of its customers.
A user is able to browse the Grid Connect website without providing any personal information. Personal information is obtained only when the user has provided and therefore acknowledges the use of their information. A customer is able to withdraw their consent for use and collection of personal data at any time by contacting firstname.lastname@example.org.
Personal data that may be collected by Grid Connect and third-party processors include, but are not limited to:
Instances where the user may provide personal information include, but are not limited to:
We use the information collected to enhance and personalize the user’s experience on our site. By collecting personal information, we are able to offer products or services based on customer preferences as well as being able to maintain a user-friendly system. With an account, a user is able to view previous orders and access saved shipping and/or billing information, allowing for quicker transactions. When requesting a quote for products or services, the information obtained is used to provide the best options and information for the customer’s needs.
Customer information will not be shared with outside parties for marketing, advertising, or other uses. Information provided by the customer will only be used for the purpose the information was provided.
Grid Connect holds the right to release user information in compliance with the law or when it concerns the protection of others’ rights, property, or safety.
Grid Connect uses services of third-parties to process personal data for the use of customer service, marketing, website management, and social media platforms. Information collected by third-parties has been collected with user consent. Third-party processors will only process data when exclusively requested by Grid Connect and are not permitted to use the data for their own purposes.
The website may contain links to other online websites, services or software where personal data may be collected. Grid Connect is not responsible for the privacy policies and data collection of other companies. Please review policies of any third-party providers.
Please contact us with any questions or concerns regarding third-party data processors.
Grid Connect, Inc. is dedicated to keeping your information private. We implement a variety of security measures to ensure the protection of user information. All information obtained on the Grid Connect website is done through secure servers with firewall protections and encrypted content. We are fully PCI compliant and all transactions are conducted via Secure Socket Layer (SSL) servers to ensure that your shopping has been made safe.
Please contact us with any questions or concerns regarding the security policy.
Cookies are small files stored on the hard drive of a user’s computer, tablet, or other electronic device during a visit to a webpage. Cookies are used to recognize specific computers or users when visiting a webpage. Cookies cannot read personal data off a user’s hard drive or read cookie files created by other websites.
All cookies have different retention periods and depends on the use and information collected. Most cookies will be removed from your browser once the visit is terminated, others will remain valid for repeat visits.
Please note that refusal and/or removal of cookies can impact functionality of our website.
We have the best technical support engineers that know how to use our products. If our Tech Support cannot solve your problem, we will contact the design engineer or manufacturer to help find a resolution.