The Teltonika Connectivity Solution offers two account types — Tech User and User — within a single shared environment under the main account. Tech Users have full access to all platform features, including remote configuration, firmware updates, diagnostics, and administrative controls. Standard Users are limited to monitoring and data access, with no ability to make configuration changes. Use this chart to compare permissions across both roles.
| Permission | Tech User | User |
|---|---|---|
| Create / Delete / Edit new Users | Yes | - |
| View SIM Card list | Yes | Yes |
| View Devices | Yes | - |
| Create / Delete / Edit Rules | Yes | - |
| Pause / Un-pause SIM Cards | Yes | Yes |
| Apply new Rate Plan | Yes | Yes |
| Create / Edit / Delete Attributes | Yes | Yes |
| Create / Edit / Delete Tags | Yes | Yes |
| Send SMS through Platform | Yes | Yes |
| View SMS History | Yes | Yes |
| View Audit Trail | Yes | Yes |
| Generate Reports | Yes | - |
